Returns & Exchanges
At FYE, we want you to love your fashion finds, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Our goal is to ensure your shopping experience is as seamless as your style.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original packaging and include the packing slip to ensure a smooth processing experience.
Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return box.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing